Privacy Policy

Information we collect

AgencyConnect collects the account details needed to create and manage your client portal, including your name, email address, organization, and workspace membership.

We also store onboarding responses, uploaded files, and project details you provide through the portal.

How we use information

We use your information to authenticate you, route you to the correct agency workspace, display onboarding steps, and help your agency manage shared work.

We may use aggregated operational data to maintain security, diagnose errors, improve reliability, and prevent abuse.

Third-party services

The portal may rely on trusted service providers for hosting, authentication, storage, analytics, and email delivery.

Those providers process data according to their own terms and only for the services needed to operate the portal.

Security

We use technical and organizational safeguards designed to protect portal data in transit and at rest.

No online system can be guaranteed to be perfectly secure, but we limit access to systems and personnel with a legitimate operational need.

Contact

For privacy questions or access requests, contact the agency that invited you to AgencyConnect. They can route your request to the correct support team.